Training

Our training courses

Technical career paths designed to develop skills directly applicable in companies and in the field.

Microsoft 365 Administration for SMEs

Hands-on training to administer the main Microsoft 365 services in an SME. It covers creating a tenant, domains, identities, groups, licenses, Exchange Online, Teams, OneDrive, SharePoint, multi-factor authentication, basic security rules and first-level troubleshooting.

Beginner 3 days
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Advanced Windows Server Administration - Level 2

Hands-on training to structure and administer a more complete Windows Server environment. It covers Active Directory organization, delegations, GPOs, DHCP, advanced DNS, logon scripts, roaming profiles, home folders, WSUS, applying updates and a maintenance and troubleshooting methodology.

Intermediate 5 days
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Linux Server Administration

Hands-on training to install and administer a Linux server, use the shell and handle routine operations. It covers packages, systemd, networking, SSH, users, permissions, simple services, backups with tar or rsync, cron scheduling and troubleshooting simulated failures.

Intermediate 5 days
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AutoCAD Applied to CFA & SDI Systems

Hands-on training to use AutoCAD to produce low-current and fire detection drawings. It covers DWG files, units, layers and templates, 2D drafting and cleanup, block libraries, annotations, dimensions and point schedules, layout plans and PDF printing.

Beginner 3 days
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Centralized Access Control & Turnstiles – Level 2

Hands-on training to deploy and administer a centralized, multi-door, multi-site access control system. It covers servers, databases, OSDP/RS-485 controllers, turnstiles, interlocking SAS airlocks, elevators, access profiles, online/offline operation, alarm and video integrations, logs, test scenarios and acceptance documentation.

Intermediate 5 days
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Becoming a Laptop Maintenance Technician

Hands-on training to disassemble, diagnose and repair laptops of different brands and architectures. It covers power and charging circuits, display faults, overheating, replacement of mechanical and peripheral components, initial motherboard checks and writing service reports.

Beginner 5 days
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Becoming a PC Maintenance Technician

Hands-on training to understand the architecture of a desktop PC, diagnose software and hardware faults and carry out common repairs. It covers Windows, ATX power supplies, RAM, HDD/SSD drives, graphics cards, motherboards, simple components and the organization of a maintenance workshop.

Beginner 5 days
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Applied Electronics & Diagnostics

Hands-on training to understand the basics of electronics and diagnose simple boards. It covers Ohm's and Kirchhoff's laws, common components, the multimeter, the lab power supply, the oscilloscope, linear and switch-mode power supplies, reading schematics, control circuits and a structured troubleshooting method.

Beginner 5 days
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IT Fleet Management & Maintenance for SMEs

Hands-on training to organize, maintain and track an SME's IT fleet. It covers inventory, workstation standardization, preventive and corrective maintenance, printers, updates, ticket management, tracking of service interventions, dashboards and procedure documentation.

Intermediate 5 days
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Mastering the Company's IT Systems

Hands-on training to properly use company IT tools and comply with digital security rules. It covers Windows, email, the calendar, files and shared spaces, passwords, fraudulent emails, USB drives, the IT charter, collaboration tools and communication with IT support.

Beginner 3 days
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NAS & Storage for SMEs

Hands-on training to select, size and commission a NAS in an SME. It covers RAID volumes, shared folders, users and permissions, network and Active Directory integration, workstation or server backups to NAS, snapshots, replication, basic iSCSI and security best practices.

Intermediate 3 days
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ODN Networks (FTTH Fiber Optics)

Hands-on training to master the fundamentals of FTTH fiber optic networks, from FTTx/FTTH architecture and the ODN network through to the subscriber connection. It covers fiber preparation and splicing, connection at the SRO and PBO, splitters, tapping, testing with a visual fault locator, power meter and OTDR, as well as reading drawings and writing test reports.

Beginner 5 days
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Help Desk Technician / IT Support

Hands-on training to handle common incidents in a help desk service at an SME or mid-sized company. It covers request intake and qualification, Windows, IP networking, Wi-Fi and DNS, office tools, printers, ticketing, prioritization, documentation, communication and essential security rules.

Intermediate 5 days
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Enterprise Telephony (VoIP Asterisk)

Hands-on training to design, install and administer an IP telephony solution for SMEs. It covers SIP, RTP, codecs, Zycoo CooVox and Grandstream UCM IPBXs, extensions, trunks, inbound and outbound routes, IVR, groups, queues, voicemail, recording, VoIP VLAN, QoS, backup and diagnostics.

Beginner 5 days
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SSP ACADEMY

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